Hand technical troubleshooting to SiteSelf. Report a broken form, unresponsive menu, or critical page error directly in Slack or Telegram. Your agent inspects the error details, pinpoints the root cause, and applies the necessary code or configuration fixes.
Start with 500 free credits. No credit card needed.
Y
The contact form stopped sending. Why?
wp-content/debug.log
14:02Warning mail(): Failed to connect to mailserver at port 25
14:02Notice Contact form message not sent
wp-config.php
define( 'SMTP_PORT', 25 );
define( 'SMTP_PORT', 587 );
SendSent ✓
What it covers
Diagnose and resolve errors across forms, navigation, and code
Your agent examines the underlying PHP code, database settings, and available server error logs to trace the breakdown. Depending on the issue and your granted permissions, the repair may involve updating configuration, replacing faulty scripts, or correcting template syntax.
Forms and submission failures
Troubleshoot forms that spin endlessly on submission, fail input validation, or misroute notification emails. Your agent inspects form plugin settings, shortcodes, and site-side mail handlers to restore reliable submissions.
Menus, buttons, and broken navigation
Fix mobile menus that won't expand, tabs that fail to switch, and buttons disabled by JavaScript conflicts or CSS overrides. Your agent identifies the conflicting script and repairs the frontend code.
Critical page errors and white screens
Identify the script behind a "There has been a critical error on this website" message or a blank page. Your agent checks PHP error logs and stack traces to isolate the failing plugin or theme file and repair the issue.
Plugin and theme conflicts
Trace features that stopped functioning immediately after an update. Your agent reviews recent version changes, detects deprecated functions or namespace clashes, and corrects conflicting configuration or custom functions.
How it works
Connect your site and put your agent to work
Step 1
Connect your WordPress site
Create your SiteSelf account and install our lightweight plugin to establish a secure connection in under two minutes. No coding or complex setup involved.
Step 2
Link your workspace
Connect SiteSelf to Slack or Telegram. You'll send requests and receive real-time updates directly in the chat apps you already use every day.
Step 3
Describe what you want
Just type your request in plain English: "Update our opening hours" or "Fix the broken mobile menu." Your agent understands your intent and will simply ask if it needs more context before starting.
Step 4
Review and refine
Your agent outlines the plan, executes the task, and shows you the result. Looks good? You're all set. Need an adjustment? Just reply directly in the chat to tweak it instantly.
# website
@SiteSelf the Book a visit button is hidden on phones. Can you fix it?
+Aa@You
S
SiteSelfAPP 9:52 AM
Added the Book a visit button, and the page loads with no new errors: yoursite.com
Y
You 9:54 AM
Looks good, thanks.
Cost comparison
What a month of website help costs
SiteSelf does many of the jobs you’d otherwise hire a freelancer or a care service for. Here is the same month, three ways.
What a month costs
from up to
$0$250$500$750$1,000
SiteSelfa month per account · 1,000 credits
$49
Website care servicea month per site · work outside the plan costs extra
$300+
Freelance WordPress developer5 hours in a month
$175–$250+
10 hours in a month
$350–$500+
20 hours in a month
$700–$1,000+
Freelance WordPress developer: $35–$50+ an hour. Website care service: $300+ a month. Typical market rates; yours may differ. On SiteSelf a busy month can need a top-up: $25 for 500 credits.
What information should I provide when reporting a problem?
Provide the affected page URL, the action you attempted, and what occurred instead. Paste the exact error message if one appears on-screen, and note any plugins or themes updated recently. Your agent uses these clues to begin the investigation and requests additional details in chat if needed.
Can SiteSelf help if WordPress won't load at all?
Yes, provided an active hosting connection (SFTP/SSH) was established beforehand. If your only integration is the WordPress connector plugin and the site becomes completely unreachable, your hosting provider must restore server access before your agent can connect.
What level of access does SiteSelf need to perform repairs?
File-level repairs to themes and plugins require the SiteSelf Connector plugin with file editing enabled or a connected hosting account. Deeper server settings and raw access logs require hosting credentials. If your site deploys code through an automated, read-only Git pipeline, SiteSelf cannot modify those repository files directly.
Can SiteSelf fix contact forms that aren't delivering emails?
Your agent can inspect form settings, recipient addresses, and site-side mail delivery errors (such as wp_mail() failures or SMTP plugin configuration). However, external email deliverability issues—like DNS records (SPF, DKIM, DMARC) or spam filtering by your email provider—must be resolved within your email hosting service.
What if the broken element is inside Elementor, Divi, or Beaver Builder?
SiteSelf does not currently edit layouts or components inside proprietary visual page builders. Your agent can investigate external plugin conflicts, WordPress configuration, or theme styling on the same site and will clarify if the remaining fix must be made inside the builder UI.
How will I know what was repaired?
Your agent provides a summary in chat detailing the root cause discovered, the exact file or configuration modified, and the checks executed. Because checks rely on code responses and server logs, your agent may prompt you to test the specific user workflow (e.g., submitting the form) to verify the fix on your end.
What happens if the fix requires hosting intervention or plugin developer support?
Your agent isolates the root cause and provides a clear technical explanation you can hand directly to your host or plugin vendor. While this saves back-and-forth debugging time, diagnostic investigation still consumes credits even if the ultimate resolution requires third-party access.
@SiteSelfadd a FAQ section to the Services page@SiteSelfthe menu is hard to tap on phones. Fix it?@SiteSelfupdate our plugins, security releases first@SiteSelfgive the Services page a clearer search title@SiteSelfwhy is the homepage so slow to load?@SiteSelfadd a price estimator to the Cleaning page@SiteSelfadd a FAQ section to the Services page@SiteSelfthe menu is hard to tap on phones. Fix it?@SiteSelfupdate our plugins, security releases first@SiteSelfgive the Services page a clearer search title@SiteSelfwhy is the homepage so slow to load?@SiteSelfadd a price estimator to the Cleaning page
@SiteSelftake 25% off the gift range until Sunday@SiteSelfour enquiry form doesn't say what's missing@SiteSelfstart the 25% sale and a code for regulars@SiteSelfput our new number on the Services page@SiteSelfschedule the events post for Thursday@SiteSelfadd the autumn specials to the menu page@SiteSelftake 25% off the gift range until Sunday@SiteSelfour enquiry form doesn't say what's missing@SiteSelfstart the 25% sale and a code for regulars@SiteSelfput our new number on the Services page@SiteSelfschedule the events post for Thursday@SiteSelfadd the autumn specials to the menu page
Show your agent where the problem starts
Connect your WordPress site and share the failing URL or error message. Your agent will begin diagnosing the issue immediately.